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Vol. I · No. 41 Texas Edition
Monday, Nov 9
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Show HN: Open-source customer-facing agents

By zualas 2 min read 0 views 0 comments

Hi, Dmitri from Radioso here, an open-source platform to design AI agents for customers and visitors in any channel, in the style of Fin/Ada/Decagon. The repo is https://github.com/radioso-ai/radioso and our website is https://radioso.aiToday, your choices are:1. Buy a very expensive service for your vertical (usually starting with $$ five figures monthly)
2. Get a cheap off-the-shelf chatbot that mostly answers FAQs
3. Build your own, and then also build the inbox, human handoff, audit trail and integrations around itAt Radioso we wanted an open-source option that combines the best of all 3. You can integrate it with your own software via API/SDK or your CRM, or run it standalone, either self-hosted or in our cloud.The engine runs multi-step interactions and takes actions: calling your APIs, updating records, booking things. Maybe you’ve tried Parlant; Radioso is the alternative “with batteries included”: RAG, audit trail, customer service inbox, and integrations like Slack and email.Under the hood it’s plain TypeScript + PostgreSQL, works with OpenAI/Anthropic/other models, and is licensed under Apache 2.0 which includes all features (The only thing we keep under EE license is…

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