Ryan chats with Ahmad Al-Dahle, CTO at Airbnb, about deploying multi-party AI agents to tackle the uniquely gnarly problem of customer support, how a moving target of rigorous evaluations helps engineers balance latency against accuracy, and the ways in which AI coding tools demand an even higher level of judgment from software engineering teams.
Google Ads is rolling out three updates to customer lifecycle goals to help advertisers before the holidays. These three updates include (1) expanding high value mode to…
Major U.S. banks have discovered unauthorized third-party AI agents operating inside customer accounts, prompting an industry-wide push to contain the risk. The post…
Google Ads expands customer lifecycle goals with High Value acquisition for Shopping and retention modes across Search, Shopping, and Performance Max. The post Google…
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