Zendesk will end the year with about $400m of AI revenue, up from about zero two years ago, chief executive Tom Eggemeier told TNW. Most of it comes from AI agents that customers pay for only when they resolve a case. Eggemeier has run Zendesk since late 2022. Before that, he was a partner at […]
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Meta’s agentic AI product Muse has had a rocky few weeks since launch. The product, which features an animated avatar named Jolly (one presumes to make mass hyper…
Leif Abraham, Public's co-CEO, told Business Insider he wants vintage wines and fancy Levi's jeans. Meta's Muse AI agent buys them for him.
More than 3 million people prompt Meta’s Muse at least once a week, according to internal data reviewed by The Information. More than 1 million send the AI agent a…
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