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Vol. I · No. 29 Texas Edition
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A Customer Says Texas Roadhouse Served Him a Cheaper Steak 3 Times. The Chain Calls That ‘Nearly Impossible’

By Amaya Nichole 0 views 0 comments
A Customer Says Texas Roadhouse Served Him a Cheaper Steak 3 Times. The Chain Calls That ‘Nearly Impossible’
Image: Inc.com

Texas Roadhouse acknowledged one incorrect order but rejected the suggestion of a pattern. Experts say its response illustrates the risks of publicly challenging a customer’s account.

Inc.com Original story · www.inc.com
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